Hardware Deployment - EUC - The Grangeside Group

Why do hardware deployments fail?

Large managed services suppliers often wrap themselves in red tape which handicaps their ability to be the flexible partner an enterprise organization requires to successfully implement change.

Problems

Stakeholder engagement is lacking.
Software estate is unknown.
Application owners are not assigned.
Compliance and software testing prove too complex.
End user readiness is unknown.
Service Provider processes are too rigid.

Consequences

The likelihood that site specific software is overlooked increases.
What success looks like centrally, may not be reflected both locally & regionally.
Identification of business testers is almost impossible.
Scheduling the unknown prolongs the timeline and increases costs.
More time is spent cutting through red tape than completing tasks.

Benefits of using TGG

TGG have successfully rescued hardware deployments from large well-known multinational Service Providers on many occasions. At TGG you can be guaranteed that our flexibility and willingness to adopt a client’s processes ensures we are the deployment partner you need.

Over the last decade TGG have successfully delivered Europe-wide hardware deployment projects, overcoming both language and cultural barriers to identify what success looks like at local, regional & international levels. TGG can adapt deployment plans to cover a wide range of local requirements, easing the burden on corporate IT teams and increasing confidence throughout the business.

Operating System Deployments

Know the difference between the deployment methods (covering modern and traditional methodologies)

Windows Autopilot

Customize the out-of-box-experience (OOBE) for your organization, and deploy a new system with apps and settings already configured.

Refresh

Also called wipe and load. Redeploy a device by saving the user state, wiping the disk, then restoring the user state. Typically facilitated by SCCM

Replace

Replace an existing device with a new one by saving the user state on the old device and then restoring it to the new device. Typically facilitated by SCCM

High-level Strategy

Whether you are implementing a hardware refresh/replace or deploying EverGreen (Windows as a Service), the high-level deployment strategy remains the same,

Software Asset Management (SAM)

SAM is often overlooked and undervalued by IT/IS functions due to misconceptions about cost, complexity and misguided confidence in existing data assets that have little to no business intelligence providing a true reflection of the application estate.

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Global PC Update (Microsoft EverGreen)

The impact to a business of the move by Microsoft to an EverGreen approach with updates has been largely underestimated. Many of our clients work in industries that are heavily governed by regulatory compliance, for instance, GxP in the Pharmaceutical industry.

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Intelligent Client Function

TGG offer an Intelligent Client Function (ICF) which places our Project Management, Assurance, Governance, Compliance & SAM services at the heart of the four main deployment activities detailed above and places your IT department in a position to exceed year on year, as well as driving out cost savings.

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Application Governance (WAGB & DAL)

Every IT/IS function will have an overreaching IT Strategy covering both Infrastructure and Applications; however, in TGG’s experience, governance of the latter is generally either unstructured and without authority or missing altogether.

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